REFUND POLICY
Money-Back Guarantee & Refund Procedure
Our commitment revolves around delivering top-notch IPTV services at the most competitive prices. If you feel dissatisfied with our products or find our services falling short of your expectations, we offer a hassle-free money-back guarantee for any cancellation requests. Put simply, you’re entitled to a refund for any unused portion of your purchase.
To cancel and request a refund for the remainder of your subscription is an easy process accessible from your account dashboard.
How Does it Function?
Let’s say you’ve purchased a 12-month subscription for $60. If you’ve only utilized the IPTV service for 2 months and subsequently encountered an issue requiring a refund, we’ll refund you $40, deducting the cost of the utilized 2 months, which amounts to $20.
We prioritize ensuring our customers encounter no obstacles or discouragements in this process. Should you encounter any difficulties, please open a support ticket. Our comprehensive service covers everything from ordering to installation, aiming to provide a seamless experience.
Requesting a Refund
To initiate a refund request, you should contact our support and provide the necessary information with a good explanation and submit.
Contact
You can contact our support via email: support@iptvdreamland.com
Please consider giving us 24 hours to resolve your request.